Accessing the dashboard
Log in at steadpayhq.com/dashboard with your SteadPay account credentials.Subscribers
The Subscribers tab shows all subscribers SteadPay has seen across your Stripe account.| Column | Description |
|---|---|
| Stripe Customer ID | The cus_… identifier from Stripe |
| Status | Current enforcement status: active, warning, or lockout |
| Last seen | When SteadPay last received a webhook for this subscriber |
Subscriber statuses
- Active — payment is current, no enforcement in effect
- Warning — a soft decline was received; retry is scheduled and a banner is shown in your app
- Lockout — retries exhausted or hard decline received; subscriber sees the full gate overlay
Retry log
The Retry Log tab shows the retry schedule for each subscriber in warning or lockout state:- Day 1 — first retry, 24 hours after the initial decline
- Day 3 — second retry
- Day 7 — final retry; if this fails the subscriber transitions to lockout
Webhook delivery log
Available on the Scale tier. The Webhooks tab shows every downstream webhook delivery attempt, including:- Event type
- Delivery status (
pending,delivered,exhausted) - HTTP response code from your endpoint
- Attempt count and next scheduled retry
API keys
Under Settings → API Keys:- View your current publishable key (
pk_live_…) - Rotate the key — the previous key is invalidated immediately
- The key is used by the enforcement snippet and all mobile SDKs
Webhook settings
Under Settings → Webhooks (Scale tier):- Set your downstream webhook URL (must be HTTPS)
- View your signing secret for HMAC verification